Carissa Black bags are handcrafted.  Each bag is sewn in the US with love and attention to detail.  We stand by all the bags we make. 

When buying a Carissa Black bag, you are purchasing a bag that is unique unto itself!  Should you be dissatisfied, please contact us within 30 days of receiving your bag with an explanation.  We will get back to you as quickly as possible.  A refund can be generated after a return shipping cost is calculated.